Animal Medical Center of Surprise is looking for a Client Care Representative to join our team! Welcome to AMC, where passion meets purpose in the heart of Surprise. As an AAHA-accredited Veterinary Hospital, we set the bar high for superior patient care and continuously strive to embrace the art of healing, the science of medicine, and becoming a part of a community that values collaboration, growth, and of course, fun! Your journey with us is not just a job; it's a commitment to enriching the lives of our beloved animal companions and supporting our clients in making informed decisions for their pets' long-lasting wellness. 

Come be a part of something extraordinary at AMC, where every day brings new opportunities to make a difference in the world of veterinary care!

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Maximize clinic productivity through proper scheduling and confirmation of appointments
• Prepare, record, and maintain any required documents or medical records 
• Keep hospital facility disinfected, organized and neat
• Obtain deposits and payments from clients
• Utilize computer systems like email applications, chat support, and veterinary programs
• Educate clients on veterinary services and care

Qualifications and Skills: 

• At least 3 years of Veterinary Receptionist experience 
• High School Diploma/GED
• Knowledge of veterinary procedures, terminology, medications, vaccinations, and other products
• Excellent communication skills with the ability to empathize and connect with clients
• Strong organizational skills and attention to detail 
• Proficiency in using computer systems 

Available Schedule: Full-time position

• We are open 7 days a week from 7am-6pm

Benefits We Offer: 

• Competitive compensation commensurate with experience ($18.00 - $20.00 per hour)
• Health, dental, and vision insurance
• 401k + company match
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Employee Referral Program
• Fun and cohesive work environment! 

Apply today! We look forward to hearing from you! 

Animal Medical Center of Surprise is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.